Order Cancellation Policy

At Lost In Time Toy Store, we begin preparing orders as soon as reasonably possible so that they can reach customers within our stated delivery timeframe.

Requesting an Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

Cancellation requests should be sent to:

Email: support@lostntimetoystore.com
Phone: +1 301-776-8697

Please provide your order number and the information needed to identify the order.

Before Dispatch

We will make reasonable efforts to accommodate cancellation requests received before an order has been dispatched.

However, submitting a cancellation request does not guarantee that the order can be stopped, particularly if fulfillment or dispatch has already begun.

After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

If the order has already shipped and you no longer wish to keep the item, you may contact us regarding the applicable return options under our Return & Refund Policy.

Refunds for Cancelled Orders

Where a cancellation is successfully accepted and a refund is due, the refund will normally be processed within 2 business days.

The time for the refunded amount to appear in the customer's account may depend on the payment provider or financial institution.

Nothing in this policy affects any cancellation or consumer rights that cannot legally be excluded.

Last updated: September 10, 2026