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Customer Support

We're Here To Help

Have a question about an order, product, shipping, return, or refund? The Lost In Time Toy Store support team is here to help with clear and friendly customer service.

Contact Information

For questions about your order, shipping, returns, products, or other store-related matters, please use the contact details below.


Business Address
Lost In Time Toy Store
301 Clemwood Pkwy # F
Hampton, Virginia 23669
United States
Customer Service Hours Eastern Time (ET)
Monday–Saturday 10 AM–6 PM
Sunday 1 PM–5 PM
Hours are listed in Eastern Time.
Get In Touch

Have A Question? We're Happy To Help.

Whether you need help with an existing order, want to ask about shipping or returns, or have a question about one of our toys and products, our customer support team is ready to assist.

Email Customer Support

How Can We Help?

Our support team can assist with common questions and order-related concerns.

Order Questions

Need help with your order, order status, or order details?

Shipping

Questions about tracking, delivery estimates, shipping, or delays?

Returns & Refunds

Need assistance with an eligible return, replacement, or refund?

Product Help

Have a question about a toy, product, age recommendation, or product details?

Need Help With An Order?

If your question is related to an existing order, having your order number ready can help us assist you more efficiently.

Email Us

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