Refund

Overview
This Refund Policy describes how refunds are issued for returned items. Our goal is to ensure customers receive timely and accurate refunds when eligible. Refunds may be issued only after a returned item has been inspected and approved by our team.

Refund Eligibility
Refunds may be granted only for products that meet the conditions outlined in our Return Policy. Items must be returned in their original condition, with no signs of use, alteration, or damage unrelated to shipping. If an item fails to meet these requirements, a full or partial refund may be denied.

Refund Process Timeline
Once a returned item is received and inspected, customers will be notified of the approval or rejection of their refund. If approved, the refund will be issued within 5 business days. This timeframe applies only to the processing of the refund on our end. The time it takes for the refunded amount to appear on a customer’s account may vary depending on the card provider or financial institution.

Refund Method
All refunds are issued to the original payment method used at checkout. Since we only accept card payments, refunds will be credited back to the same card. We cannot issue refunds to alternative payment methods or different accounts.

Refund Amounts
The refund amount is based on the price paid at the time of purchase. Shipping costs from the original order are not guaranteed to be refundable, as they are calculated at checkout and may vary by region and order size. If a refund is granted due to a defective or damaged item, shipping costs may be refunded at our discretion.

Items Not Eligible for Refunds
Items returned beyond the 30-day return window, items not in their original condition, or items missing parts not due to our error may not qualify for a refund. Products marked as final sale or non-returnable at the time of purchase are also excluded from refunds.

Damaged or Defective Products
If a customer receives a defective or damaged item, they must contact us through the contact us page. Depending on the circumstances, customers may be eligible for a refund, replacement, or exchange. Clear communication and timely reporting are essential to ensure accurate processing.

Contact Information
For any questions regarding refunds or the status of a return, customers should visit our contact us page for assistance. Our team is ready to provide clarification and support throughout the process.